QuickBooks has always been the top choice for thousands of businesses when it comes to the best accounting applications. However, QuickBooks Desktop is not a perfect software because of its vulnerability to errors and bugs. Among the most common QuickBooks errors that users face, QuickBooks error H505 is the one that occurs while accessing the company file, stored over the network, in multi-user mode. There are numerous factors behind the occurrence of such a QuickBooks multi-user error that we intend to discuss with you, alongside the troubleshooting solutions through this post.

To get instant troubleshooting assistance resolving QuickBooks error H505, contact our QuickBooks professionals at 1.855.738.2891.

What are the reasons causing QuickBooks error H505?

The followings are the most common reasons due to which users face QuickBooks error H505: 

  1. Wrong multi-user hosting settings in QuickBooks Desktop.

  2. QuickBooks Database Server Manager is not working on the server computer.

What should be done to overcome QuickBooks error H505?

Recommended to read: QuickBooks Error the file exists

Solution 1) Correct multi-user hosting settings in QuickBooks Desktop

  1. Open Your QuickBooks Desktop on one of the workstations.

  2. Select the File menu and hover over the Utilities option.

  3. If you notice the Host Multi-User Access option, don’t click on it. In case the Stop Hosting Multi-User Access option is there, click on it.

  4. Repeat the aforementioned steps on all the workstations where you’re getting QuickBooks error H505.

  5.  Open QuickBooks Desktop on the server computer.

  6.  Select the File menu and hover over the Utilities option.

  7.  If you notice the Stop Hosting Multi-User Access option, don’t click on it. In case the Host Multi-User Access option is there, click on it.

  8. Now, try to perform the required action in your QuickBooks Desktop and see whether you get any error.

Solution 2) Run QuickBooks Database Server Manager on your server computer

  1. On your server computer, download QuickBooks Tool Hub of version 1.5.0.0 as it is the most recent version.

    Note: Save the file you downloaded on the Windows Desktop so that you can find it quickly in case of a requirement.

  2. Open the downloaded file named QuickBooksToolHub.exe.
  3. Follow the steps mentioned on your computer screen to install QuickBooks Tool Hub.

  4. Double-click the icon of QuickBooks Tool Hub.

  5. Go to the Network Issues tab.

  6. Select the QuickBooks Database Server Manager option.

  7. Under the QuickBooks Database Server Manager, click on the Start Scan button if your company file folder(s) is present there

    Note: If your company file folder(s) is not there, click on the Browse button to go to the location where your company file is saved.

  8. Once the scan to locate the company file is completed, click on the Close button.9. Try to perform the required action in QuickBooks Desktop and check whether any error pops up.

 Conclusion: 

If you get QuickBooks error H505 even after following the troubleshooting solutions mentioned above in the post, then our advice for you is to contact our QuickBooks professionals at 1.855.738.2891 to get it fixed instantly.

Read also: Complete Guide to Resolve QuickBooks Error 6073